Effective Date: August 27, 2026
Tri-City Complete Auto (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our automotive repair, maintenance, tire, financing, and other services.
Website: https://tricitycompleteauto.com/
By using our website, you agree to the practices described in this Privacy Policy.
We may collect information that you voluntarily provide when you contact us, request a service, schedule an appointment, or submit a form on our website.
This information may include your full name, email address, phone number, address, ZIP code, vehicle make, model and year, vehicle service or repair information, appointment information, tire or parts inquiries, financing-related inquiries, and messages or other information you submit through our website.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, date and time of your visit, referring website, and general website usage information.
We may use the information we collect to respond to your questions and inquiries, schedule and manage appointments, provide automotive repair and maintenance services, respond to tire, parts, and service inquiries, provide estimates or requested information, and communicate with you regarding your vehicle or services.
We may also use your information to process requests submitted through our website, improve our website and customer experience, send service-related communications, send promotional communications where permitted by law, maintain website security, prevent fraud or misuse, and comply with applicable laws and regulations.
When you submit information through a contact form, appointment request, service request, tire inquiry, financing inquiry, or other form on our website, we may use that information to respond to your request.
We may contact you by phone, email, text message, or another communication method using the information you provide.
Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for the service you are requesting.
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may be used to remember website preferences, improve website functionality, analyze website traffic, measure website performance, and support marketing and advertising activities.
You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.
We may use third-party analytics and website services to understand how visitors interact with our website and to improve our website and services.
These services may collect information such as your IP address, browser information, device information, pages visited, website interactions, and general usage information.
Third-party providers may process information according to their own privacy policies.
Our website may contain links to third-party websites, services, social media platforms, financing providers, manufacturers, or other external websites.
We are not responsible for the privacy practices or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
If you choose to inquire about or apply for financing through our website or a third-party financing provider, the information you provide may be processed by the applicable financing company or service provider.
The financing provider may request additional information and may have its own privacy policy and terms.
Tri-City Complete Auto does not control the privacy practices of independent financing providers.
We do not sell or rent your personal information for money.
We may share information when reasonably necessary with website hosting and technology providers, service providers who help operate our business, communication and appointment service providers, analytics providers, marketing and advertising providers, financing providers when you request financing services, professional advisers, government authorities or law enforcement when required by law, and other parties when necessary to protect our business, customers, rights, or property.
Third-party service providers may handle information according to their own privacy policies and applicable laws.
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal requirements, and fulfill the purposes described in this Privacy Policy.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain personal information, ask questions about how your information is used, and opt out of certain marketing communications.
You may unsubscribe from promotional emails by following the unsubscribe instructions included in the email.
To make a privacy-related request, please contact us using the information below.
If you provide your phone number and consent to receive communications from us, we may contact you by phone or text message regarding your inquiry, appointment, vehicle service, or other requested services.
Message and data rates may apply depending on your mobile carrier.
You may opt out of promotional text messages by following the instructions provided in the applicable message.
Opting out of promotional communications will not necessarily prevent us from sending service-related or transactional communications that are necessary to fulfill your request or provide services.
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Some web browsers provide a “Do Not Track” setting.
Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to these signals.
Depending on where you live and applicable law, you may have additional privacy rights regarding your personal information.
These rights may include the right to access, correct, delete, or obtain information about the processing of your personal information.
You may also have certain rights to opt out of specific uses or disclosures of your information.
Requests will be reviewed and handled according to applicable law.
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or legal requirements.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
We encourage you to review this page periodically for the latest information.
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.
Tri-City Complete Auto
Address:
14010 E Eight Mile Rd
Detroit, MI 48205
Phone:
+1 313-466-6000
Website:
https://tricitycompleteauto.com/
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described in this policy.
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