Mon–Fri: 8 AM–6 PM Sat: 8 AM–4 PM Sun: Closed

Frequently Asked Questions

 

Have a question? Browse our FAQs below for quick answers. If you need more help, feel free to contact us and we’ll be happy to assist.

Frequently Asked Questions

Do I need an appointment?
Appointments are recommended so the team can plan for your vehicle, but call the shop to ask about same-day availability.
Accurate pricing depends on the vehicle, diagnosis, parts and repair scope. Request an appointment so Tri-City can inspect the concern and prepare an estimate.
Tri-City services most domestic, Asian and European cars, trucks and SUVs. Call with the year, make, model and concern to confirm.
Tri-City works with many third-party warranty and vehicle service contract administrators. Coverage and authorization depend on the customer’s contract.
Customers may apply through available third-party providers. Approval and terms are controlled by the provider.
Unless a coupon specifically says otherwise, offers cannot be combined. Present or select the coupon before service.
No. The form is a request. Tri-City will contact you to confirm the date and time.
If towing is available, call the shop to arrange it. State clearly whether the tow is complimentary only with qualifying completed repairs.